Payment policy

Accepted Payment Methods

  • Credit and Debit Cards: We accept Visa, MasterCard, American Express, and Discover.
  • PayPal: You can pay securely using your PayPal account.
  • Apple Pay & Google Pay: For quick and secure checkout via mobile devices.

  • Bank Transfers: Available for large orders. Please contact us for details.

Payment Security

  • SSL Encryption: Our website uses SSL encryption to ensure your payment information is protected and secure.

  • Secure Payment Gateways: All transactions are processed through secure payment gateways to ensure your information is protected.

Payment Terms

  • Immediate Payment: All orders must be paid in full at the time of purchase.

  • Currency: All prices listed on our site are in USD. If you are paying in a different currency, your payment provider will automatically convert the amount to your local currency based on their current exchange rates.

Payment Issues

  • Payment Declined: If your payment is declined, please check your payment details and try again. If the problem persists, contact your bank or payment provider.

  • Unauthorized Transactions: If you suspect any unauthorized transactions, please contact us immediately at [customer service email] or call us at [customer service phone number].


Why was my credit card declined?

Make sure you enter your card details and personal information correctly. Here are some of the reasons why credit cards are declined

Insufficient funds for order payment

Try purchasing products that are restricted in your country, such as e-cigarettes or adult toys

The card can no longer be registered or, if it is a new card, it has not been activated yet

Payment session has expired

Your card is listed as stolen or lost


Taxes and Duties

  • Sales Tax: Sales tax is applied based on the shipping address and will be added at checkout where applicable.

  • Customs and Import Duties: Customers are responsible for any customs and import duties that may apply to their orders. These fees are not included in our prices.

Order Confirmation

  • Once your payment is successfully processed, you will receive an order confirmation email with your order details.

Contact Us

  • If you have any questions or concerns regarding our payment policy, please contact our customer service team at [customer service email] or call us at [customer service phone number].

  • tel: 9498008793

  • email:  service@docaq.com

  • address: 15439 Dupont Ave, Chino, CA 91710